Assistant Relationship Managers. - Mumbai
Friday, 4 June 2010
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Item details
City:
Mumbai, Maharashtra
Item description
1Generate leads through references, micromarketing activities, and other permissible databases.
2Use all available leads through telecallers, other existing customer databases, and leads generated by self, to engage with potential new customers
3Understand customer needs, explore and educate customer on financial needs arising at various life stages.
4Address how the company's products and services can meet the short term and long term needs of the customer.
5Influence the customer to initiate the relationship which helps in supporting the immediate needs.
6Ensure that KYC/AML and other compliance norms are strictly adhered to.
7Complete all mandatory certifications within 90 days of joining the bank and continuously keep self updated on changes in products, processes and compliance/regulatory norms.
8Provide complete and comprehensive information on products, services, charges etc. proactively to the customer and ensure best services are provided to them.
9Keep immediate supervisor informed about key market/customer information and proactively escalate potential issues/concerns.
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