Opening job - Mumbai
Saturday, 16 July 2011
No photo
Item details
City:
Mumbai, Maharashtra
Item description
MNC involved in E – Commerce hiring Customer Support Executives for their expansion plans.
Experience : 1 – 2 years in International BPO
Skills required: Interpersonal Skills, Communication Skills - Verbal and Written, Listening To Customer, Problem Analyzing And Problem-Solving Attention To Detail And Accuracy, Data Collection And Ordering Customer Service Orientation.
Job Description:
1.Working as a part of team need to receive complaints from US buyers, to solve their query efficiently. Will have to process the orders in a timely manner and with accuracy.
2.Keep records of customer interactions and transactions
3.Handle and resolve customer complaints
4.Record details of inquiries, comments and complaints deal directly with customers through mails, updating records for action taken
Salary will not be an issue for the right candidate.
For more details about our company, please log on to www.ergode.com or call at 022 25920999
Also, you can mail us your profile at hr@ergodeinc.com with the following details:
Current CTC:
Expected CTC:
Notice Period:
Ergode It Services Pvt.ltd.
43, Jamnadas Industrial Estate,
Opp Jawahar Talkies, Dr.R.P Road,
Mulund(W), Mumbai-400080.Tel:-25920999
www.ergodeinc.com
Ph -: 9323434442
Zip-: 4000801
Experience : 1 – 2 years in International BPO
Skills required: Interpersonal Skills, Communication Skills - Verbal and Written, Listening To Customer, Problem Analyzing And Problem-Solving Attention To Detail And Accuracy, Data Collection And Ordering Customer Service Orientation.
Job Description:
1.Working as a part of team need to receive complaints from US buyers, to solve their query efficiently. Will have to process the orders in a timely manner and with accuracy.
2.Keep records of customer interactions and transactions
3.Handle and resolve customer complaints
4.Record details of inquiries, comments and complaints deal directly with customers through mails, updating records for action taken
Salary will not be an issue for the right candidate.
For more details about our company, please log on to www.ergode.com or call at 022 25920999
Also, you can mail us your profile at hr@ergodeinc.com with the following details:
Current CTC:
Expected CTC:
Notice Period:
Ergode It Services Pvt.ltd.
43, Jamnadas Industrial Estate,
Opp Jawahar Talkies, Dr.R.P Road,
Mulund(W), Mumbai-400080.Tel:-25920999
www.ergodeinc.com
Ph -: 9323434442
Zip-: 4000801
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