Hotel mystery shopping - Mumbai

Friday, 27 November, 2015

Item details

City: Mumbai, Maharashtra
Offer type: Offer

Contacts

Contact name shaw hotels
Phone 2224116220

Item description

The service blueprints and customised brand service manuals created by our team of consultants will create the brand experience you wish to give to your guests.

Our customised evaluations are designed to measure the important aspects that create the WOW experience. We also have hotel & restaurant inspection programs based on your Standard Operating procedures.

Advantage Shaw:

No start up cost for Mystery Audits.

Emotional Quotient mapping to Mystery Shopper criteria set.

Wide network of mystery shoppers. Stronghold in India and Middle East.

Fully customised and measurable programme.

Reports which generate Training Need Analysis.

Benchmarking scores with your competitive set are provided at the end of each round of mystery shopping.

Checking of standards separately based on your processes.

Shaw Hotels & Consultancy Services Pvt. Ltd.

As one of the best Mystery Shopping and Consulting firms in India, we help organizations build value by measuring and increasing their customer service levels. Simply put, we provide our clients with end-to-end solutions and world-class insights that generate tangible and measureable results.

Office Address : 640B rshed Villa, KhareghaKhot Road, Parsi Colony, Dadar East, Mumbai 400 014 INDIA

Phone No : +912224116220, +912224113018, +912224165961

Email us : enquiries@shawhotels.com

Website : httpwww.shawhotels.com/